FAQs about Air Duct Cleaning

1/6/2016 (Permalink)

Before and after of a commercial duct cleaning by SERVPRO of Cookeville.

 While many homeowners are beginning to realize the importance of routine duct cleaning, you may still have questions about the process. That's why we've compiled a list of the most frequently asked questions about who should clean your ducts, why it's necessary, and how it's done.

"Why do my air ducts need to be cleaned?"

Over the years, dust, allergens, dirt, and other debris can accumulate in your ducts. In fact, it can build up in layers as much as three inches deep! This filth can trap bacteria and foster mold growth, creating potential health threats for your family. And, to make matters worse, every time your HVAC system turns on, some of these contaminants are circulated throughout your house. Having your air ducts cleaned removes this accumulation of pollutants and greatly improves the air quality of your home. For safe, breathable air, you should have your ducts cleaned at least every four years.

"How exactly is my ductwork cleaned?"

Using specialized tools and a negative airflow system (essentially a huge vacuum), air duct cleaners scrape the dust, dirt, and debris from your ducts. The tools agitate the particles away from the sides of the ducts and the vacuum keeps them from escaping into your house. The cleaning should also include air washing furnace and air conditioner components, vacuuming registers, and applying mold inhibiting agents if necessary.

"Who should clean my ducts?"

Only trust a professional duct cleaning service. These experts have the knowledge and specialized equipment to effectively remove all of the dust and debris from your ductwork without damaging it or dispersing the pollutants throughout your house. 

"Will duct cleaning damage my furnace or air conditioner?"

No: duct cleaners use specialized tools and techniques to remove accumulated dust without harming any component of your HVAC system. In fact, your furnace and air conditioner will actually work better after a cleaning: airflow will be improved, so your heating and cooling system can run more efficiently.

"My home is new, so I don't need a duct cleaning, right?"

Wrong! Construction is a messy process, and frequently debris and drywall dust get into your ductwork. This blocks airflow, traps even more dust, and can contribute to mold growth. A thorough cleaning will remove any obstructions, as well as the accumulated dust, to get your ducts into great shape!

"Will my house be less dusty after my ductwork cleaning?"

You bet! Because your heating and cooling system circulates dust from your ductwork throughout your home, eliminating that dust means your whole house will be cleaner.

"Since my new furnace clean, I don't need a duct cleaning, right?"

Wrong. Even though your new furnace is clean, there is still dust in your ducts. And, because the fan on your new furnace is probably more powerful than the old one, all that dust and dirt is going to be blown straight into your rooms! Most HVAC cleaning specialists recommend a complete ductwork cleaning in tandem with any new furnace or air conditioner installation.

"Will duct cleaning help my allergies?"

Most likely. The accumulation inside your ducts includes pollen, pet dander, dust mites, and other allergens as well as dirt. Removing this debris should greatly decrease the concentration of allergens in the air and reduce your allergy symptoms.

If you have any additional questions about ductwork cleaning or need to schedule a cleaning for your ductwork, contact SERVPRO of Cookeville/Carthage/Smithville/Woodbury. They'll be able to provide additional information and superior cleaning!

How to Select a Professional Carpet Cleaner

10/28/2015 (Permalink)

In just a few weeks family and friends will be gathering in your home. After cooking, cleaning, and day to day chores that have to be done, who has time to deep clean their carpets? Not many do, but they don't know how to pick one with all the ads on TV and in newspapers. Here's what the IICRC suggests: 

 The media has related horror stories of trusting consumers who have responded to low-price carpet cleaning specials only to become victims of unethical cleaners who refuse to honor the advertised price, intimidate the consumers and do poor quality work.

Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. This does not mean that all carpet cleaners are rip-off artists. How do you know who is and who is not? The professional carpet cleaning industry has cited these scam activities as a major industry concern and is taking action to help eliminate unprofessional workmanship and unethical tactics. One of the leaders in this campaign is the IICRC, an international, non-profit organization that certifies cleaners who meet prescribed levels of technical proficiency and pledge to operate by a Code of Ethics.

To help educate consumers so they will not become victims of fraudulent practices within the cleaning industry, the IICRC has released a list of guidelines to consider when selecting a carpet cleaner.

• Price – If an advertised price sounds too good to be true – it is! Often carpet cleaners advertise a low price just to get their foot in the door. Use common sense; a low price usually equates to low quality for any product or service. Legitimate business people have expenses they must cover, including license, taxes, insurance, employee wages, and benefits, and quality tools of the trade. A professional carpet cleaner who must cover all of these business expenses and make a profit to stay in the business cannot afford to drive to your house for $5.95, much less clean a room of carpet when there.
• Quality – Never should the price of cleaning services be the sole criterion for selecting a carpet cleaner. A price that sounds high may not be a signal of a rip-off. In all professions, quality work deserves a quality price.
• Truth in Advertising – Read the fine print in advertised specials to find out exactly what the price includes, and request a firm price in writing before the work begins.
• Training – Professional cleaning firms require management and employees to engage in formal training in a variety of cleaning disciplines, and these educational efforts will be ongoing.  Consumers should ask about the formal training background of technicians who will be cleaning their carpet.
• Certification – Professional firms require technicians who have certification from organizations like the IICRC or through comparable franchise or independent training and testing organizations.
• Experience – The years of experience a firm has, combined with formal training programs, contribute significantly to the experience and proficiency of its employees.
• Knowledgeable – Professional firms employ and train technicians who have the ability to answer basic questions regarding carpet performance and maintenance, as well as spotting and cleaning.
• References – Consumers should ask for references from previous customers, and they should consult friends and business acquaintances about the reputation of the cleaning firm they are considering. Do not hesitate to call the Chamber of Commerce and the Better Business Bureau.
• Trade Associations – Professional cleaning firms are members of regional or national trade associations or other organizations that promote high ethical standards and continuing education. Look for trade association logos in advertising.
• Credibility – Community involvement through the Chamber of Commerce and/or professional business, charitable or similar organizations will be undertaken by concerned, caring professionals. Look for logos indicating involvement in these organizations.
• Method – Ask the cleaner which method of cleaning will be used and the advantages and disadvantages of this method compared to other methods.
• Proof – Never hesitate to ask for proof. Ask to see the cleaner’s certification card, business license and insurance certificate.
• No Pressure – Technicians must be courteous and willing to take the time to thoroughly explain the cleaning and to answer all questions. The consumer should never feel pressured.

SERVPRO of Cookeville has professionals that are specifically trained in carpet cleaning. If you need your carpets cleaned this holiday season, call us at (931)528-9292.

Hoarding in Cookeville

9/18/2015 (Permalink)

A landlord's worst nightmare. After renters vacated the home, this is what was left behind.

"Up to 5% of the world populations display signs of clinical hoarding, " according to psychologydegree.net. If you have a hoarding issue, a restoration professional can help, espcially when you are dealing with biohazard and odors.

SERVPRO of Cookeville/Carthage/Smithville/Woodbury serves the Upper Cumberland area. We are licensed and insured and have an A+ rating with the better business bureau in restoration and cleaning. Call us for any of your cleaning or restoration needs at (931) 996-9113.