What our Customers say...


A top of the line company to partner with for emergency situations that arise. After severe water damage, they had our business in functioning condition within hours. I heard from my entire staff how professional, respectful, and hard working the crew was. Devery, Josh, and Daniel were awesome. We've partnered with SERVPRO in the past and using them again did not disappoint. I'd give them 10 stars if able.

Outstanding service - not my words (my family's). I live in Ohio and called for my family in TN. The SERVPRO people were courteous on the phone, and quick to respond to my request. The work performed was outstanding in the words of my family. Thank you!

The professionalism and excellence shown by this team is second to none. I have never had workers complete tasks at my home with such precision professionalism and excellence. You are truly lucky if you were to get the services of these gentlemen. Daniel, Dakota, Alex, and Josh were literally a team of superheroes who came in here and helped correct a big disaster. I will be forever grateful for their efforts and enjoy my home once again. Thank you for all that you have done! This is the team you want!

Recently my studio roof caved in due to heavy rains. Rotted wood and insulation was everywhere. The insurance company sent in a team from SERVPRO of Cookeville and they quickly cleaned up the mess and set up heaters and fans to dry the room. I felt as if family members were there to help. I give the whole team my thanks and a 5 star review and a special thanks to Andrew.

Great team of professionals. Worked endlessly until the job was complete. Don't know what we would have done without them. Highly recommend their services.

We had a fire in our kitchen. SERVPRO was the company assigned to resolve the situation. We were very impressed with the way they handled everything. Their response time and professionalism was second to none. Would highly recommend this company to anyone. 5 STARS!!!!!

I am a small business owner and SERVPRO came out to help restore my property after a small fire. Highly recommend.

After my apartment was flooded, SERVPRO came out and placed equipment to get a dry. The whole team was really kind and professional.

The staff at SERVPRO was very knowledgeable and helpful after my home had a pipe leak. Thank you SERVPRO!

Thank you for the great work.  The level of expertise and professionalism is defiantly a TEN.  Great work!

I am very impressed with the level of service from SERVPRO.  I would definitely recommend to any of our friends or family for their restoration needs. 

We couldn't have done the work without a great company.  SERVPRO was very professional and the work looks great.  We are very satisfied with the level of expertise. 

We had a great experience with SERVPRO.  We are very impressed with the services provided.  We could not have asked for anything better. 

Very professional and knowledgeable. Great job!

The day after Thanksgiving we had a fire. We were introduced to SERVPRO and Lee Craighead. He, along with his employees navigated us through a difficult time. Anytime we had any concerns, they immediately addressed the situation. I am more than pleased. We would happily recommend SERVPRO to anyone needing their services.

Thank you isn't enough for all you have done to help us with this huge mess! I'm going to be sad that you all are gone.

Keep up the great work! I have already recommended SERVPRO to some friends. 

Very friendly and polite staff. Everyone who came to the house was great to talk to and work with. 

I am pleased with the work SERVPRO of Cookeville/Cathage/Smithville/Woodbury did on our home. They were all very cordial, nice, and good workers. 

We had an incident at our business, and our insurance agent recommended SERVPRO of Cookeville. They arrived in an amazingly short amount of time. Before they arrived, they explained the process, gave me the names of the people who would be there, and made me feel comfortable having strangers in my surroundings. While there, they worked together with clockwork precision in a surprisingly quick manner. I can't say enough positive things about them, and they deserve it!

Thank you SERVPRO of Cookeville! Excellent work!

All SERVPRO workers were kind, helpful, knowledgeable and speedy while performing the tasks. Mr. David was very kind and positive. Thank you all!

SERVPRO did their job well, cleaned up after themselves and locked the basement door. I felt secure that my basement was dry and clean and free of mold. I thought they were very efficient and polite. Very professional.

Very pleased to have SERVPRO of Cookeville do the work on my home!

SERVPRO of Cookeville was very courteous and professional.

We are really happy with the professionalism, communication and compassion from everyone we came in contact with from SERVPRO of Cookeville/Carthage/Smithville/Woodbury. Excellent teamwork!

SERVPRO of Cookeville/Carthage/Smithville/Woodbury took all the stress and worry out of the entire restoration. They were extremely easy to work with and offered alternatives to create an amazing job. I would never use another company!

Very helpful and courteous. They did they job excellently!

Great job!!

I would highly recommend the Cookeville team. They were supportive and professional every step of the way. Thank you!